Terms and Conditions

Terms & Conditions

For full Terms and Conditions click here

Welcome to the Sheds and Shelters website. We have worked hard to make it as user friendly and informative as possible. By purchasing products from Sheds and Shelters, the purchaser (“The Customer”) agrees to the following terms and conditions of sale.

Assembly (The Assembly Co Terms and Conditions)

By ordering a shed assembly from Sheds and Shelters, the purchaser agrees to the following assembly Terms and Conditions.

Our assembly work is guaranteed. If there is an assembly issue we will come back and fix it, free of charge. There are some instances where we will not accept responsibility for problems, these include:

  • Where the manufacturer or supplier have supplied incorrect, insufficient or faulty parts. (Contact Sheds and Shelters)
  • Where the customer has not provided a clear and level site.
  • Where the shed has not been secured after assembly and it blows away or falls over.
  • Where the siting of the shed has changed and the shed may have been moved in a way that causes damage to the assembly.
  • Where foliage causes blockages in the spouting, and the roof leaks as a result of this.
  • Where the shed is not being used fit for purpose.
  • The Assembly Company will not accept any liability arising from loss or damage sustained by any carriers. (Contact Sheds and Shelters)
  • No claim for damage will be recognized unless submitted within (5) days of completion of the assembly in writing.
  • The purchaser will be responsible for the covering and securing of all materials on site against weather, damage and/or theft.
  • The siting of the shed or carport is the property owner’s responsibility.

 

Damaged Goods Policy

Every possible care is taken with your shed, but unfortunately sometimes damage does happen. If this happens we will sort it out in the shortest time possible. All we ask is that you thoroughly check for visible signs of damage at the time the goods are received. If there is, or if you even suspect damage, write “damaged” on the delivery docket and ensure the freight company is aware of this. Then email us straight away with details and photographs of the problem, as it helps us identify the damaged parts.

It is the customers responsibility to check for freight damage at the time of delivery to ensure damaged goods are replaced without delay. Delays in advising us of damaged goods may result in non-replacement.

That’s Not What I Ordered!

Once in a blue moon an order gets sent out that is incorrect. As above, let us know as soon as you can so that we can organise a replacement.

Our Prices

We are a New Zealand company. All prices included 15% GST and are in New Zealand Dollars. To keep costs to a minimum we prefer payment by bank deposit, internet & phone banking. Credit cards are accepted, Mastercard and Visa (the name Sheds and Shelters will appear on your cardholder statement).

Consumer Guarantees Act 1993

Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply.

Limitation of Liability

Sheds and Shelters shall not be liable to the Customer for any incidental, indirect, special or consequential damages arising out of or in connection with the purchase, use or performance of products.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party.

Incorrect Address Or Bank Account

If we incorrectly address your order we shall be responsible for the re-delivery or replacement of the product. If the Customer is found to have given an incorrect or insufficient address, then responsibility for correcting delivery will be borne by the Customer.

Sheds and Shelters gives the customer the choice to pay for products through bank transfer. If the Customer credits money to the incorrect bank account number, and the correct number was provided to the Customer by Sheds and Shelters, then Sheds and Shelters will not accept any responsibility for correcting payment and the goods will not be dispatched.

Colour

Sheds and Shelters takes every possible care when displaying products for sale, however colours displayed on a screen vary and may not represent the exact colours in reality. Sheds and Shelters is not responsible or liable for any liability or loss incurred through the colours on the website not matching reality. We are happy to supply you with a brochure containing a colour chart.

Cancellation

Once an order has been placed the item is then yours. You may return/cancel the order but there will be a restocking fee of 10-25% of the purchase price depending on the item ordered.

Disclaimer

The information on this website is provided for general information only. Sheds and Shelters has provided this information for the benefit of users in good faith and with reasonable care. Errors and omissions in this information may occur including through negligence.

Accordingly, Sheds and Shelters does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this web site.

Contact Us

Click here for our contact details.

Betta Developments Ltd t/a Sheds and Shelters Limited

Testimonials

  • From when we first spoke on the phone and I ordered our shed to the expert installation which was carried out by Alan your installer the experience has been an exceptional one, thank you for the great service!

    Ian Bateman - Puhoi
  • Everything was perfect and the assembly service was brilliant! Thanks for the great shed and service!

    Kim
  • 7 hours and my Cedar Bentley was all erected, just me and my 9 year old son. The kitset would be the best I have ever worked with so very well done to whomever designed it. It was a pleasure to put it up, an excellent product!

    Doug and Max, Pukekohe
  • Thanks so much for the service!! The shed is fantastic and the assembly was so fast! We are very happy!

    Freyja, Auckland
  • We had been looking for some time for a suitable sized and affordable shelter for our staff. We settled on the Formsteel Classic Patio C3030 and clad three sides of it with translucent sheeting to provide a pleasant place for our staff to enjoy their breaks outside all year round. We are very happy with […]

    Aaron Dixon - Dentsply NZ, Tauranga
  • I am very satisfied with both of the Cedar sheds I ordered! Sheds and Shelters did the best to satisfy me, so sad others can’t meet the level of service you have set.

    John, Hamilton
  • My Duratuf garden shed is awesome! I even lined the inside with cheap plywood, was quite simple with the wooden timber framing making the assembly process a lot easier.

    J Burrows, Auckland
  • I am very satisfied with my Garden Master garden shed and would highly recommend them! This 69 year old female even assembled the shed!!

    Hennie, Hamilton
  • Thank you again Lance for your help in organising my beautiful Garden Room, very much appreciated. I am very impressed with the Garden Room and assembly service provided!

    B Measures, Hamilton
  • Many thanks for your assistance in purchasing my Carport. You have made this process smooth when compared to other companies that I have tried to get quotes, dimensions and information from. Not sure why it’s hard, but apparently some people make it so. I appreciate your point of difference!

    Rob, Upper Hutt
  • I would recommend using your company and assembly service you provide, Robbie, the assembler, was very obliging and did a great job!

    Rachel, Te Awamutu
  • I love my Cedar garden shed! Its discrete and compact, ideal for a small garden.

    Sue, Auckland
  • I am very satisfied with my Pinehaven Shed, it looks great and is very useful. Lindsay, the assembler, did a Fantastic job and even attached the bracket for the washing line!

    James, Christchurch
  • We are very satisfied with our garden shed! It was custom made to fit a smaller space and the process was easy, the shed looks good and the service was great!

    D Hassell, Hamilton
  • I am very glad I chose your product, both Duratuf garden sheds have exceeded my expectation! While a little more expensive than the average the quality exceeds everything I had looked at here in Christchurch. Your assembler did a great job, so good I got him back to help with a fence. I would recommend […]

    G Sellers, Christchurch
  • We are very happy with our new Garden Shed, the whole process was effortless from start to finish!

    D Cordiner, Hamilton
  • I am very pleased with my Duratuf garden shed and the Assembly Service was fantastic, would definitely recommend to others! There are some very cheap sheds out there but you pay for what you get!”

    Phil, Christchurch
  • I did a bit of research into Sheds before purchasing a Duratuf Kiwi Shed! I am very satisfied with the purchase. It’s a great product, exactly what I was looking for!

    M Corkhill, Auckland
  • Our Formsteel Carport is assembled and looks fantastic, thank you! I found Sheds and Shelters to be an excellent company to deal with right from start to finish, the communication with yourselves and the freight company was excellent! It has been a real pleasure to purchase it from you and the team.

    Anonymous