Terms & Conditions
Welcome to the Sheds and Shelters website. We have worked hard to make it as user friendly and informative as possible. By purchasing products from Sheds and Shelters, the purchaser (“The Customer”) agrees to the following terms and conditions of sale.
By ordering a shed assembly from Sheds and Shelters, the purchaser agrees to the following assembly Terms and Conditions.
Our assembly work is guaranteed. If there is an assembly issue we will come back and fix it, free of charge. There are some instances where we will not accept responsibility for problems, these include:
- Where the manufacturer or supplier have supplied incorrect, insufficient or faulty parts. (Contact Sheds and Shelters)
- Where the customer has not provided a clear and level site.
- Where the shed has not been secured after assembly and it blows away or falls over.
- Where the siting of the shed has changed and the shed may have been moved in a way that causes damage to the assembly.
- Where foliage causes blockages in the spouting, and the roof leaks as a result of this.
- Where the shed is not being used fit for purpose.
- The Assembly Company will not accept any liability arising from loss or damage sustained by any carriers. (Contact Sheds and Shelters)
- No claim for damage will be recognized unless submitted within (5) days of completion of the assembly in writing.
- The purchaser will be responsible for the covering and securing of all materials on site against weather, damage and/or theft.
- The siting of the shed or carport is the property owner’s responsibility.
Click here to read our Site Requirements for Installation
Damaged Goods Policy
Every possible care is taken with your shed, but unfortunately sometimes damage does happen. If this happens we will sort it out in the shortest time possible. All we ask is that you thoroughly check for visible signs of damage at the time the goods are received. If there is, or if you even suspect damage, write “damaged” on the delivery docket and ensure the freight company is aware of this. Then email us straight away with details and photographs of the problem, as it helps us identify the damaged parts.
It is the customers responsibility to check for freight damage at the time of delivery to ensure damaged goods are replaced without delay. Delays in advising us of damaged goods may result in non-replacement.
That’s Not What I Ordered!
Once in a blue moon an order gets sent out that is incorrect. As above, let us know as soon as you can so that we can organise a replacement.
We are a New Zealand company. All prices included 15% GST and are in New Zealand Dollars. To keep costs to a minimum we prefer payment by bank deposit, internet & phone banking. Credit cards are accepted, Mastercard and Visa (the name Sheds and Shelters will appear on your cardholder statement).
Consumer Guarantees Act 1993
Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply.
Limitation of Liability
Sheds and Shelters shall not be liable to the Customer for any incidental, indirect, special or consequential damages arising out of or in connection with the purchase, use or performance of products.
The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party.
Incorrect Address Or Bank Account
If we incorrectly address your order we shall be responsible for the re-delivery or replacement of the product. If the Customer is found to have given an incorrect or insufficient address, then responsibility for correcting delivery will be borne by the Customer.
Sheds and Shelters gives the customer the choice to pay for products through bank transfer. If the Customer credits money to the incorrect bank account number, and the correct number was provided to the Customer by Sheds and Shelters, then Sheds and Shelters will not accept any responsibility for correcting payment and the goods will not be dispatched.
Sheds and Shelters takes every possible care when displaying products for sale, however colours displayed on a screen vary and may not represent the exact colours in reality. Sheds and Shelters is not responsible or liable for any liability or loss incurred through the colours on the website not matching reality. We are happy to supply you with a brochure containing a colour chart or we can even send out steel samples to ensure the colour is right!
Once an order has been placed the item is then yours. You may return/cancel the order but there will be a restocking fee of 10-25% of the purchase price depending on the item ordered.
The information on this website is provided for general information only. Sheds and Shelters has provided this information for the benefit of users in good faith and with reasonable care. Errors and omissions in this information may occur including through negligence.
Accordingly, Sheds and Shelters does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this web site.
Betta Developments Ltd t/a Sheds and Shelters Limited